We operate on a full-to-full fuel policy. You must return the vehicle with a full tank to avoid fuel charges.

John is returning his car to the depot

John stops at a petrol station about 20km from his rental depot and after filling the tank, he continues on to the depot. When he arrives, the car rental company representative informs him that the tank is not completely full and as a result, John will be charged an additional fee, because now a staff member will have to take the car to the petrol station to top the fuel tank up before it can be rented again.